J.A.R.E. Airline Training Partnership Limited
Standard Terms and Conditions - applicable to colleges, schools and other educational institutions (for Overseas Students see at bottom of this section) VAT Reg. No: GB 817 4846 05
1. All programmes booked between a college or institution and J.A.R.E. Airline Training Partnership (J.A.R.E. ATP) are subject to these terms and conditions. Once booked, either in writing or verbally and agreed, the payment of all costs invoiced become payable for Ascentis Air Cabin Crew/CSA/Aviation 1st Aid and other related programmes i.e. Airline Interview Techniques, Principles of Airline Food Hygiene, Health & Safety, Airline Grooming Appearance & Lifestyle, Airline Baggage Handlers, Airline & Airport Careers and Airline Welcome!, Airline Practical Activity Days and Airport Practical Activity Days OR other awarding body airline programmes, by the due date on each invoice - late payment could result in a cancellation of each programme and/or Assessment Day(s). In addition all Purchases and/or Hire of Airline Seating and/or Equipment are subject, where appropriate to these terms and conditions.
2. All costs agreed must be paid immediately in full & promptly on the due dates on all invoices - late payment may result in penalty interest charged at 3% over Barclays Bank plc base rate. JARE ATP reserves the right to "Factor" its invoices and will therefore assign the rights for the payment of an invoice to a third party, this will either be clearly stated on the invoice rendered and/or may involve assignment by letter at a later stage to a third party.
3. Payment of costs can be made by cheque - payable to "J.A.R.E. Airline Training Partnership" or by BACS/CHAPS directly to the J.A.R.E. ATP bank account - Barclays Bank PLC, 21 Birmingham Road, Sutton Coldfield, B72 1PW. A/c No: 10547867 - Sort Code:20 84 13 A/c name: "J.A.R.E. Airline Training Partnership". If any invoices are "Factored" then the payment details will be those advised to each institution by either JARE ATP and/or a Third Party "Factoring" Institution; in this case payment will be to another organisation where we have assigned the rights of collection of our invoice to the "Factor".
4. Any college or institution staff development dates must be agreed in advance and at least 6 weeks before Assessment Day (unless agreed otherwise).
5. Once confirmed the Assessment Day(s)/Observation Days/Activity Days is/are guaranteed for that/those day(s) only - switches of Assessment Day(s)/Observation Days/Practical Activity Days are subject to availability & a charge of £250.00 for less than 2 weeks notice & £125.00 for 2 to 4+ weeks notice. There are no refunds available at any time for cancellations or if student numbers drop below the levels agreed and paid for; agreement between J.A.R.E. ATP and a college to provide support and services for Ascentis and/or other programmes does not infer that any type of funding will be available to a specific college or institution. Currently all Ascentis programmes have LSC funding numbers and colleges or institutions are receiving full LSC funding for the SIX Level 2 QCA Approved Awards and Enrichment Entitlement or Code 98 for all other programmes during 2006/07 and 2007/08 years - it is the responsibility of all colleges or institutions to satisfy themselves that the programmes are viable and what funding they can achieve; Ascentis can offer advice on this if required.
Cancellations include those where a college/school closes and/or deems it unable to attend a day due to bad weather - usually in these circumstances instead of charging the whole cost again we will accept the switch fee above of £250.00 + VAT as the most appropriate action for another day.
Our minimum Assessment Day/Observation Day/Practical Activity Day student numbers for invoicing for 2008-09 are 16 students for Level 1 and Level 2 short programmes (15-60glh) and for Level 2 CORE programmes - however colleges may have groups of whatever size BELOW 20 (or 16) that they deem appropriate - JARE ATP will not normally consider running an Assessment Day/Observation Days/Activity Days for less than 6 students.
The normal Maximum for each Assessment Day/Observation Days/Practical Activity Days is 20 students unless otherwise agreed in writing; over this number will require two or more Assessment Days/Observation Days/Activity Days i.e. 28 students will require 2 Assessment Days; in these circumstances we would consider our minimum invoicing as lower and will liaise with each college and their own particular circumstances.
It is ALWAYS the responsibility of the relevant college to control their retention rates and if numbers drop down lower the dates will still remain i.e. JARE ATP cannot entertain any refunds - the number of students declared to the Awarding Body and/or JARE ATP Limited from the outset will always be the determining factor.
Cancellation JARE ATP Limited - we will do everything in our power to provide the services, products and programmes we contract for - all our activities are subject availability on each day and are never guaranteed especially due to circumstances beyond our control or any force majeure. In the event of the JARE ATP Centre being closed for whatever reason we will offer a FREE switch to another date.
6. Assessment Days/Observation Days/Practical Activity Days need to be completed at the JARE Airline & Airport Training Centre unless otherwise agreed; there is usually a charge where the Assessment Day/Observation Days/Activity Days is held on a college campus. If held at a college the rooms provided for the Assessment Day/Observation Days/Activity Days must be agreed in advance, have good access and be on the ground floor (there is a 50% surcharge of ALL costs for rooms not on the ground floor - this is to pay for a contractor to be employed to move the seating and equipment for us - this needs at least 4 weeks notice), we cannot allow our employees or those of the college to move the seating and equipment due to Health & Safety regulations to non-ground floor rooms. We will also need 40 black biro pens and 250 sheets of blank A4 paper to be provided by the centre/college and all photocopying of student work made available for up to 500 copies per Assessment Day. Evening access the night before or at 05.30 on the Assessment Day must be made available for the setting up and up to 20.00hrs for dismantling of equipment.
7. All Awarding Body fees including Approved Centre Status and Certification Fees are the sole responsibility of the college or institution. J.A.R.E. ATP will assist if required to liaise with Ascentis. The exact costs must be ascertained by each college and/or institution with Ascentis as their charges are reviewed annually and any costs that J.A.R.E. ATP advertises must not be relied on although we will endeavour to be accurate as possible - we cannot therefore accept any responsibility regarding Ascentis charges at any time.
8. J.A.R.E. ATP will assist at all times in providing the programmes from the initial production of Learning materials through to certification and liaising (if required) with the awarding body(ies) to ensure final certification - this might be MODULAR/UNITISED if a student has not reached the required level, or submissions and/or work is incomplete of fails to meet the criteria for the Awarding Body.
Ascentis Moderation Requests can be handled by JARE ATP - usually there is a 3-6 month period between the completion of a programme(s) and then the moderation and eventual certification. All requestes from colleges for moderation to JARE ATP are handled in a strict order of receipt, usually there will be a delay between moderation requests and the onward transmission of the chosen Ascentis sample of student portfolios to Ascentis for moderation, at least 3-6 months should be allowed for this.
During the busy Moderation months of March to July especially there will inevitably be delays for completion and certification.
Any student portfolios that college require back will require the postage paying in full prior to the student portfolios being returned (we only charge the standard cost + £5.00 handling) - only student work will be returned - the sample of student work sent to Ascentis will be returned directly by Ascentis to the college concerned together with the certificate and Moderation Report - a copy of the Moderation Report(s) must be sent to JARE ATP.
9. J.A.R.E. ATP will assist in any way to help students who need specific help to attain their certification, however the college or institution is at all times in total control of the programme(s).
10. It is the intention that colleges or institutions who enter into these agreements with J.A.R.E. ATP do so within the spirit and letter of the scheme provided and that student numbers accurately reflect the current numbers being taught on the programmes and that it is the responsibility of each college or institution to control and monitor its own student retention rate with integrity. From 2005-06 session all colleges must provide a copy of the Ascentis Student Information Record Sheet (SIRS) sent to Ascentis confirming students on each programme; from 2006-07 onwards Ascentis and JARE ATP will charge a surcharge on late notification if it is more than 2 weeks after the commencement of a programme, this charge does currently not exceed £15.00 per student per programme to Ascentis and separately to JARE ATP.
11. The payment of J.A.R.E. ATP invoices covers all the learning materials, tutor manuals, induction sessions and tutor support which should lead to a final assessment day (or Observation Days/Activity Days) for each cohort of students registered. All the learning materials, CD ROMs, exemplar portfolios, tutor materials etc., remain the property of JARE ATP and can only be use ONCE for each agreed Assessment Day/Observation Days/Activity Days and only within the current academic year, together with a college or institution certified list of students ON PROGRAMME and/or being put forward for assessment. NO MATERIALS CAN BE USED in current or future sessions for EXTRA or ADDITIONAL Assessment Days/Observation Days/Activity Days without the permission of JARE ATP and our copyright exists for ALL the above items, they must not be copied, stored by any means or copied and/or adapted for other uses. Where JARE ATP is not requested to run the programmes and/or Assessment Days/Observation Days/Activity Days a special LICENCE FEE must be negotiated by each END USER institution with JARE ATP, all materials and CD';s etc., belong to JARE ATP for ALL awarding bodies represented and those where adaptations have taken place without our permission.
ALL costs for sending out JARE ATP or other items, to institutions or student/individuals by ANY means are charged to the institution concerned or individual student at a cost to be agreed - none of our products includes carriage unless otherwise stated and/or agreed; please ask for details applicable to your own situation.
Any college or institution found to be using JARE ATP materials for airline programmes in any format for any purpose not agreed or without our express permission will be INVOICED a standard Licence Fee with a minimum cost of £2,500.00 accordingly and we will protect all our materials and copyrights by way of civil proceedings if necessary.
12. Where a college has accepted materials for introductory purposes from JARE ATP for airline programmes and/or had an introductory visit from JARE ATP where resource materials and learning materials inc. CD ROM's are left with a college or institution JARE ATP then become the introducer. Any programmes run by the college or institution of an airline nature will be an indication that the college or institution wishes to avail itself of JARE ATP services and whether JARE ATP produces the materials themselves or they are prepared from materials given to the college or institution a FEE will become payable on the current JARE ATP scales or specially negotiated LICENCE FEE whether or not JARE ATP completes an Assessment Day or not. The sending of materials and the accepting of them does not constitute an offer of FREE USE by the college or institution accepting from JARE ATP and there will always be costs incurred for the use of JARE ATP materials.
It still remains strictly forbidden for colleges to use JARE ATP materials, CD's etc., without the express permission of JARE ATP and a fee being paid where the college or institution subsequently runs airline programmes either immediately, in the future or after JARE ATP has previously run airline programmes and Assessment Days with JARE ATP materials.
JARE ATP liaises regularly with a wide range of awarding bodies checking on colleges and institutions running airline programmes and whether they have used JARE ATP copyright written materials or not - where it has been found that colleges or institutions have infringed JARE ATP copyrights without permission, civil action may be taken against the offending institution or college; candidates presenting evidence using JARE ATP produced materials, whose college or institution is not authorise by JARE ATP could also invalidate their awards.
13. The extra costs for resources including - special "self test" books, airline equipment, JARE ATP completion certificates & specific lapel badges and other specific resources are not covered by programmes booked and will incur additional costs for hire and/or sale of specific airline resources, equipment, seating, certificates, lapel badges and materials. Any extra on-site college visits for student &/or tutor development are charged extra at standard rates.
14. VAT - all J.A.R.E. ATP services are either, ZERO, EXEMPT or STANDARD rated for Value Added Tax - our invoices will show how items are rated for VAT - our VAT number is: GB 817 4846 05.
15. Observation Days/Practical Activity Days/Work Experience/Other Provision - it is at JARE ATP's sole discretion on each day which students may attend the completion of their programme, particularly where the required work has not been completed and/or completed satisfactorily. Additionally JARE ATP reserve the right to ask any student to leave the programme who in their sole opinion believes that a particular student does not abide by the laid down code of conduct, refuses to complete a requested task, does not abide by the required Controlled Conditions and/or whose behaviour could cause a disruption to the rest of the group or a member of the JARE ATP team at that time.
Additionally where a college has not paid the required sums to JARE ATP in the prescribed manner or invoices for current or previous work remain outstanding then JARE ATP has the sole right to abandon the Assessment Day/Observation Days/Activity Days(s)/Activity Day(s) in question including on the relevant day.
Any tutors present at the Assessment Day/Observation Days/Practical Activity Days must respond and comply to any reasonable requests from JARE ATP regarding student work, welfare, behaviour and photocopying of items as required on the Assessment Day - the latter to paid for by the relevant college.
At all times the college and their employees will strive to help JARE ATP staff and make available facilities inc. provision of car parking, opening of college rooms for the Assessment Day(s)/Observation Days/Activity Days and the provision of materials required for all work needed; in addition tutors responsible for cohorts of students will ensure that ALL student work requested by JARE ATP for each Assessment Day/Observation Days/Activity Days is available in its entirety during the set-up period and that NO student will be allowed to retain their work or take it home when required by JARE ATP for assessment purposes.
JARE ATP staff will always be 100% in control of any Observation/Activity Day/Work Experience/Other Provision and students must comply with all JARE ATP staff instructions and requests.
Any student and/or tutor comments, observations, problems or complaints MUST be brought up by the END of each Assessment Day/Session and no subsequent discussions will be entered into at a later time. Each student will be asked to complete a Post Couse Questionnaire and sign a Post Course Assessment sheet at the end of each programme and discuss ALL matters about the programme and their feedback at that time; the student signature confirms agreement of the assessment and their satisfaction of the completion of their programme.
Likewise the JARE ATP Assessor signature on a student Post Course Assessment sheet also signifies that the feedback given and agreed between the student and assessor will form the basis of the students work being put forward for external moderation by JARE ATP on the basis discussed, any further work discussed and required to complete the programme will be required prior to final external accreditation by the relevant awarding body.
Where other JARE ATP feedback/questionnaires/evaluation forms are used these are on an open basis and comments contained therein may be used by JARE ATP at any time without any consent needed by the student(s) and/or college concerned and remain the property of JARE ATP.
JARE ATP personnel also have the right to clarify and question any student response on any feedback/questionnaire/evaluation form JARE ATP have supplied.
The award of a JARE ATP Completion Certificate and/or JARE ATP Aviation Lapel Badge is at the discretion of JARE ATP only and they alone have the right to refuse any award if in their sole opinion any student(s) concerned has not demonstrated the attributes required or has fallen below the required standards of behaviour necessary.
The completion of all tasks, and fully completed, relevant Post Course and Programme Questionnaire(s), are required prior to the issue of any Aviation Lapel Badge and/or JARE ATP Completion Certificate - there will be no discretion regarding these matter and students and/or their tutors must fully comply and the name, date and college must be clearly recorded on each document completed.
ALL Observation Days/Work Experience/Other Provision now take place at the JARE ATP Airline & Airport Training Centre and this facility is included in the fees payable - from 1.8.05 there will be a charge of £25.00 per student for Assessment Days away from our Centre, this will only be in exceptional circumstances and institutions must provide all relevant equipment required to complete any relevant programme. Any travel and accommodation costs must also be paid in full by the institution.
16. Moderation Reports - part of the agreement between and college (or school) and JARE ATP includes the right for JARE ATP to be given access to copies of any Moderation and/or External Verification from the relevant Awarding Body - a signed letter from the college (or school) addressed to the relevant awarding body must be sent both to the awarding body and a copy to JARE ATP for each cohort of students.
Without this letter of authority JARE ATP reserve the right to withhold student work from the awarding body until such authorisation is complete.
The main purpose of this provision is for the monitoring of Quality Standards and as JARE ATP is an ISO 9001:2000 registered organisation it is a regulatory requirement from the awarding body LRQA that this authorisation is obtained so that any EV/Moderator feedback can be acted on by JARE ATP.
17. HIRE of airline seating and equipment - all hire periods are for a maximum of ONE ACADEMIC YEAR i.e. from August to July - all hire items can be continued for a longer period by written consent from JARE ATP and the payment of a further HIRE CHARGE.
Invoices for HIRE and/or SALES are payable in advance and/or by the due date on each invoice - late payment could incur extra costs and interest.
Short term HIRE is usually at the same rate as the annual cost.
All HIRE involves the payment of a Delivery and Collection charge - the minimum cost is currently £2000.00 + VAT per journey up to a maximum of whatever the economic cost (this may include congestion/environmental charges made by any relevant Council as well as ferry and other transport costs including road tolls) + VAT per journey depending on distance - this will be agreed at the time of the initial HIRE. Any other carriage/air/ferry charges for deliveries/collections away from the UK mainland will also be charged separately and accordingly. We use reputable couriers for all deliveries and collections.
It is each institution's responsibility to ensure that ALL hire items are properly insured and covered against ALL RISKS as well as safely looked after, including regular cleaning and servicing - any loss or damage must be paid for IN FULL by the hiring institution. Because of the nature of airline equipment some items may be beyond economical repair and therefore the cost will be based on the JARE ATP selling cost per item.
On the Delivery Note a signature from the HIRING institution will indicate the serviceable state of the equipment - all equipment must be returned in at least this state of repair at the end of a HIRE period.
JARE ATP will indicate on Collection Notes any damage and will, within 30 days, confirm any charges for repair of damaged items or those beyond economic repair - all invoices raised for damage of HIRE equipment must be paid immediately.
There is the option to purchase any HIRED items at the end of the hire period at a price not more than the published prices currently listed.
If seating and/or equipment is not returned to JARE ATP at the end of a HIRE period we reserve the right to charge for another FULL HIRE PERIOD of not less than the sum previously charged.
ALL HIRE ITEMS REMAIN THE PROPERTY OF JARE ATP.
Any loss or damage needs to be made good by the HIRER and JARE ATP will undertake an evaluation of HIRE items returned and reserves the right to invoice the HIRER for any loss or damage sustained to any hired items.
RE-HIRE - during May of each year a renewal invitation will be sent out to colleges/schools HIRING JARE ATP equipment - ALL renewals at the costs offered must be agreed and paid for by 1st. June of each year for the next period to be continued i.e. from August - July for the following academic year.
If equipment is not re-hired it may be either BOUGHT at the rates offered OR returned - there is a charge to collect equipment not re-hired - this must be paid by 1st. June for the end of the HIRE period and the equipment ready for collection at anytime during July subject to mutual consent of a suitable collection date.
HIRE equipment must be cleaned and suitably packaged up - any items not cleaned and packaged up will be charged at the full cost of the cleaning/packaging and charged accordingly.
18. SALES of airline & airport equipment and aircraft seating etc., - all the items JARE ATP generally sells are USED, unserviceable and/or scrap airline/airport equipment and seating etc., and all sales are on an "as is" basis - generally items are cleaned and trolley's serviced to operate effectively. Although we cannot guarantee any specific type of ex-airline equipment we will try to match what equipment we have to the needs of each purchaser.
However JARE ATP does not offer any warranty on ANY ITEMS it sells as fit for its originally intended purpose(s) and no items sold by JARE ATP can be used in either an aircraft or at an airport, sole responsibility rests with each institution in satisfying themselves as to the fitness for use of each item at all times. We also cannot guarantee at any time specific items or type of aircraft stock and can only supply what we have available or what we can source from our suppliers.
Additionally it should not be assumed that any ex-airline items we supply/sell will not require work to make them effective to use including (but not solely) the condition of seating covers (passenger and crew seats), working of arm rests and seat recliners, cuts, tears and defects in covering of seating, overhead bins and stowage units, galleys, panels, window panels and similar items.
All quotations for aircraft and similar stock are guaranteed on a 30 day price basis only and after this time we will always re-quote, we cannot guarantee at any time items being available after the 30 days period OR at a similar price although we will always endeavour to do our best in this regard.
There are no refunds or re-purchase schemes available at any time to any purchaser once the sale of goods has been agreed - all invoices for these goods rendered by JARE ATP are payable IMMEDIATELY and in FULL and in advance of delivery. In certain circumstances because all our items move so quickly we cannot guarantee ANY STOCK ITEMS until a FULL payment has been made - we will store items for up to three months free of charge.
There is a set scale of charges for delivery of items when delivered by JARE ATP - this usually ranges from a minimum of £200.00 + VAT to up to a maximum of whatever the economic cost (this may include congestion/environmental charges made by any relevant Council as well as ferry and other transport costs including road tolls) + VAT; however for colleges at a distance of over 100 miles from our Centre higher delivery charges will apply; all items are sent by courier and therefore charges are based on size and weight and will be quoted individually.
19. Educational Publishing Services - these services are offered to colleges who wish to use the pre-prepared learning learning materials devised by JARE ATP for a range of airline & airport programmes but who wish to offer the Assessment activities at their own centre. All materials are supplied on the basis that they will not be copied and the order represents the FULL number of students registered with the relevant Awarding Body. Each year materials will be available and updated accordingly at the appropriate price; it is strictly forbidden to use previous years materials for a subsequent year without paying the appropriate costs in full. In addition to the materials, included in the total cost, is a FREE Tutor Development/Induction half day at the JARE ATP Centre (a cost applies if this is required at a college site) together with Tutor Manuals and CD ROM support and advice. Exemplar portfolios may also available within the cost together with a monitoring service if required.
20. Samples of student's work will be requested in advance of an Assessment Day via a Monitoring Letter and College Monitoring Form to check how the programme(s) is/are progressing and JARE ATP will offer help and advice - it is incumbant on an institution to get the sample back to JARE ATP within the timeframe specified. JARE ATP reserve the right to suspend an Assessment Day(s) if the requested sample is not returned and/or forthcoming.
21. Coundown to Assessment Day/Practical Activity Day/Work Experience/Other Provision - JARE ATP will send out between 7-10 days before a scheduled Assessment Day a letter entitled "upcoming Assessment Day/Practical Activity Day" - this details the final details to help the Assessment Day run smoothly; it is vital that institutions comply with this letter and confirm to JARE ATP that everything is in order - in particular it is vital that JARE ATP have a complete a accurate list of students attending the Assessment Day well before the day itself.
22. Airline/Airport Practical Activity Days - it is at JARE ATP's sole discretion on each day which students may attend the practical parts their programme, particularly with regard to the contents of the Health Assessment Questionnaire which each student will be asked to complete prior to their attendance. Additionally JARE ATP reserve the right to ask any student to leave the programme who in their sole opinion believes that a particular student does not abide by the laid down code of conduct, refuses to complete a requested task, does not abide by the required Controlled Conditions and/or whose behaviour could cause a disruption to the rest of the group or a member of the JARE ATP team at that time.
JARE ATP staff will always be 100% in control of any Assessment/Activity Day and students must comply with all JARE ATP staff instructions and requests.
Additionally ALL practical activities are subject to availability and JARE ATP cannot guarantee that the activities requested will be available on the chosen date(s) in question although JARE ATP will use its best efforts to ensure each chosen practical activity is available wherever possible.
Students and all participants are required to wear the Overalls or High Visibility Jackets supplied throughout their sessions and wear soft soled shoes, JARE ATP will make any decisions regarding appropriate clothing, earrings, hats and scarves are not permitted due to health & safety reasons.
All JARE ATP equipment must be respected by all participants using it and all breakages and damage must be paid for in full if items are damaged or broken during any session.
Because of the popularity of our programmes all invoices for Airline/Airport Practical Activity Days are raised on a Pro Forma Invoice basis and must be paid in full immediately and once booked cannot be cancelled or switched unless a switch fee detailed below is paid; there is no refund available for non-attendance or cancellation at any time. Any reduction in student numbers will not be reflected by JARE ATP reducing their invoice at any time; once agreed and invoiced for ALL invoices must be paid in FULL and no reduced invoice will be considered at any time. Once booked an Airline &/or Airport Practical Activity date(s) cannot be cancelled for any reason and our invoice must be paid in full whether an institution proceeds or not, it is the responsibility of all institutions to obtain the appropriate authority to book a date with JARE ATP and to obtain a relevant Official Purchase Order Number which is always due whatever the circumstances.
Late payment of our invoice(s) by contracted institutions could result in the loss of a booked date - however we would not wish to prejudice student involvement due to an institution not paying for the requested services and we will do whatever we can to proceed with pre-booked dates subject to reasonable payment terms being agreed when institutions are in default of our payment terms with JARE ATP.
There is a switch fee of £125.00 with more than 4 weeks notice and £250.00 for less than 4 weeks notice if an agreed date has to be switched by the institution or organiser for the Airline/Airport Practical Activity Day date originally chosen. As indicated above if a college/school cancels a date due to bad weather or similar JARE ATP will usually accept a switch fee of £250.00 + VAT instead of the full cost for another later date.
Students may be added to a cohort before any date with 48 hours notice, the payment for each additional place must be paid in advance or on the day in CASH only, non-shows on the day will not be considered and full payment must be made. Colleges/Schools must advise JARE ATP of any extra student names BEFORE their chosen date.
No substitutions of students can be made without the permission of JARE ATP from a submitted institution's list.
All Airline & Airport Practical Activity Days come with Pre-prepared materials for tutors to use at institutions prior to an Activity Day to prepare students for the relevant activities which have been chosen in advance and to also match with any relevant airline or airport programme a student is currently studying.
In essence it is the purchase of the materials with a practical day which each institution is purchasing from JARE ATP.
23. Work Experience - JARE ATP offers local schools week long Work Experience opportunities at our Centre for students from 14 years old upwards with Completion Certification at the end of each week - Air Cabin Crew and Airline Customer Service Agents options are offered. It should be noted that students need to attend every day and every part of each day of their chosen week to qualify and missed days or parts thereof will terminate their Work Experience immediately. It is at JARE ATP's sole discretion which students will be admitted to a programme, whether any entry test is required, and at any time, when on a programme, whether a student can remain on the programme taking account of various factors including attendance, behaviour and performance indicators.
Due to the nature of this scheme once booked and confirmed there are no rights of cancellation and no refunds are permitted at any time either fully or partially; any switch of dates must be paid for in full for new dates.
All dates requested must be booked and paid for in advance via a Pro Forma Invoice, late payment could prejudice any dates agreed.
Whilst on JARE ATP premises students are under the total control of JARE ATP staff and must comply with all JARE ATP directions, instructions and rules and no externally supplied food or drink may be brought onto the premises without JARE ATP's prior agreement due to Health, Safety and Hygiene reasons.
Only those students pre-booked in advance on an approved list may attend a programme, schools must ensure that they provide lists in a timely fashion well before the start of a programme to ensure that all students may attend their Work Experience.
Successful Work Experience works best where the school concerned provide a liaison representative who is fully involved with the scheme and JARE ATP requires each school to provide a competent teacher to liaise between the school and JARE ATP and respond in a timely fashion to all requests made and to advise the staff of JARE ATP of any student attendance problems, illness and requirements.
An active interest in each student's welfare and progress lies at the heart of this scheme and JARE ATP expects schools and the liaison teacher to take an interested and active part in the Work Experience sessions and be present, as a minimum, at least at the beginning and end of each weekly session.
At the end of each Work Experience week JARE ATP will ask students for written feedback to express how they felt their week went at the JARE ATP Centre, together with their agreement of the feedback given to each student by way of a Post Course Assessment feedback form. Each individual student's written feedback and signed forms will be the basis of the final feedback they give to JARE ATP; this is freely available to the school involved and copies will be supplied on request.
The signature by a student on their Individual Post Course Assessment feedback form (PCA) confirms in a statement contained on the PCA that they are totally satisfied with their programme during their week(s) Work Experience and they also agree with their individual assessment given by a JARE ATP Director.
Any and all queries students have about their programme and Work Experience sessions must be raised at this time with the JARE ATP Directors and their school liaison teacher who should be present at the end of the final week's sessions. Any issues any student or group of students have need to be dealt with at these final sessions with JARE ATP and their school liaison teacher.
Students may, of course, raise any queries at any time during their Work Experience sessions as may the school's liaison teacher and JARE ATP will always strive to help any student or group of students and/or the school's liaison teacher with any queries or problems they may have to ensure a positive atmosphere is maintained during all sessions.
Because of the above no further feedback will be entertained at a later stage from either the school, school liaison teacher and/or student(s) concerned after the Work Experience week has been completed and/or finished.
24. Photography/Video recordings - JARE ATP reserves the right to photograph/record/video ALL students on an Airline or Airport Practical Activity Day/Assessment/Observation Days/Work Experience/Other Provision or any other programme at any time and the images remain the sole property of JARE ATP including the copyright and may use the materials in any way it deems fit i.e. for Health & Safety, Marketing, Verification etc., without permission or recourse to any institution or individual.
JARE ATP may send a copy of all photographs or video to the relevant institution at its discretion on a complimentary CD ROM and/or DVD.
Any institution may take photographs and/or a video of their students during an Assessment/Activity Day/Work Experience/Other Provision with the express permission of JARE ATP. Any other student and/or tutor audio or video recordings by any means are strictly prohibited at any time whilst on JARE ATP premises and all mobile phones, electronic and/or recording equipment etc., must be switched off at ALL times and not brought into any JARE ATP classroom and/or training facilities.
25. Health, Safety and Hygiene - JARE ATP premises and a 400 metre zone around our demise is NON-SMOKING. No students or their tutors/teachers are permitted to smoke at any time before, during or after a session until outside the 400 metre zone. JARE ATP reserve to exclude anyone from a session if this rule is violated and it could prejudice the entire session for all students.
Specifically it is requested that tutors and staff do not permit any students or themselves to smoke when they disembark or alight from their transport.
No food or drink may be brought onto JARE ATP premises without permission and no food may be eaten in any JARE ATP training area including mock-up cabins, lounges or during JARE ATP IFS cabin service.
All food JARE ATP supplies for IFS and/or Lounge Snack Lunch Service is on a complimentary basis.
26.These terms & conditions may be altered or added to at any time & J.A.R.E. ATP accepts no liability for any errors, exceptions or omissions howsoever caused - will we however take all reasonable steps to ensure their accuracy.
J.A.R.E. Airline Training Partnership
Standard Terms and Conditions - applicable to individual students inc. Overseas students
We only take Overseas students directly - all other students must come through our College and other Institution schemes as above - we also operate a scheme via initial Overseas Institutions.
1.These terms & conditions may be altered or added to at any time & J.A.R.E. ATP accepts no liability for any errors, exceptions or omissions howsoever caused - will we however take all reasonable steps to ensure their accuracy.
2. All individual students who wish to complete a JARE ATP/Ascentis supported programme can chose from the following - Air Cabin Crew, Airline Customer Service Agents and Principles of Aviation 1st Aid at Levels 1 and 2 and other related programmes i.e. Airline Interview Techniques, Airline Food Hygiene, Health & Safety, Airline Grooming Appearance & Lifestyle, Airline Baggage Handlers, Airline & Airport Careers and Airline Welcome! will be subject to an enrolment procedure.
There are also other schemes via other awarding bodies with our UK partner associates.
ALL progrqammes are in ENGLISH ONLY.
We only take direct students over the age of 19 years at time of enrolment and from Overseas.
3. Enrolment will usually include:-
a. Student Application Form and Registration
b. Mature Student Reference Form
c. Confirmation of English proficiency via results from IELTS, TOEFL, GMAT or other recognised and a student's results at First and second attempts - a minimum IELTS Level 5.5 will be needed, Cambridge PET Pitman Intermediate or equivalent
d. Supporting documents inc: i. passport copy inc. photograph page, most recent Visa Entry page, ii. Educational Certificates
e. Overseas Student Form
4. All programmes on the Overseas student programmes are at our purpose built Airline & Airport Training Centre in the Midlands close to Birmingham International Airport for the UK ONLY option, we also operate a "Combi" option which is THREE months Overseas and THREE months in the UK.
We also offer a unique Overseas ONLY option - for this JARE ATP need to vet the Overseas Institution Centre, Faculty and supply the tutor training and student learning materials - there are charges applying to the required INITIAL Overseas visit as well as regular checks at least ANNUALLY.
There is also an Annual Centre Registration Fee payable of usually £500.00 per annum per Centre.
ALL Overseas provision via Ascentis needs to be 100% verified in the UK by JARE ATP and OCNW - the cost of sending on the materials is the responsibility of the Overseas Institution.
5. JARE ATP does not provide accommodation but can assist in locating suitable accommodation from "Family" type accommodation through to Bed & Breakfast and Full Hotel type accommodation.
6. Transport to and from the JARE ATP Centre is the responsibility of each student
7. Delivery of all materials is charged to the student concerned - the cost is not included in the price of the materials apart from the UK Mainland - please ask for the cost for your own situation.
The same applies to Overseas Institutions.
8. JARE ATP has specialist tutors to help with English when spoken as a Second Other Language and help is available
9. All Overseas students need to pay a deposit for each programme undertaken once accepted and we will provide a letter of acceptance on the programme or programmes selected (we can also offer advice on programme selection) - this is up to a maximum sum of £500.00 per student (£50.00 per programme) - once received if your application is successful we will provide each student with:-
a. Letter to take the the student's High Commission to obtain the necessary entry Visa to the United Kingdom
b. Letter to show at the UK Airport at point of entry to the UK
When students are from an Overseas Institutions other payment terms may apply - students should refer to their own Overseas Institution.
10. Should a student be refused an entry Visa to the UK for their programmes JARE ATP will refund up to 90% of the deposit sum paid for the UK tuition part of their programme.
When through an Overseas Institution other terms and conditions may apply - via our "Combi" scheme where students start some of their programmes in their HOME country no refund is applicable to that part of their programme.
11. Overseas Institutions - JARE ATP works with a variety of Overseas Institutions via agreeing a standard Memorandum of Understanding (MOU) - an integral part of the MOU is that JARE ATP are in total control of the following (this is only a small selection of issues within each MOU:-
a. JARE ATP is in control of all quality assurance issues
b. JARE ATP are the Approved Assessment Centre
c. All Overseas Institutions must have their tutors/trainer trained by JARE ATP
d. JARE ATP approves each Overseas Institutions Centre premises, Faculty and teaching of Tutors
e. JARE ATP regularly visits Overseas Institutions to monitor student, tutor and institutions for quality assurance purposes, audits and enrolment procedures
f. Fees must be paid promptly by Institutions and Students
Overseas Institutions interested in working with JARE ATP should contact Andrew N.S.Easton, JARE ATP Founding Director - via e-mail: anse@jare-atp.co.uk or phone 01675 437375.